We take great pride in our network of physicians and related professionals who serve our members with the highest level of quality care and service. We are absolutely committed to making sure our providers receive the best possible and latest information, technology and tools available to ensure their success and their ability to provide for clients.

At Coventry, we focus on operational excellence, constantly striving to eliminate redundancy and streamline processes for the benefit and value of all of our partners. Learn why providers have chosen to join us as their partners in managed health care.

• Easy and simple experience
• Operational excellence
• Financial discipline
• Empowering environment

Online Solutions

We value the doctors, hospitals and all health care professionals who participate in our networks, and we are dedicated to meeting your needs for ease and convenience. With that goal in mind, we have expanded our online services with a unique electronic solution. Coventry’s directprovider.com simplifies the historic paper process and accelerates claims processing and information flow management so  data is readily available to providers as soon as they need it.

Provider Services

Our physicians and ancillary health care providers are key to the quality plans and service we promise clients. At Coventry, we believe in putting exceptional people in an empowering environment where individuals are accountable for their efforts. As a team we strive to support each other and exceed expectations.

Network Participation

Our network includes more than 4,800 hospitals, 555,000 professional providers and 68,000 pharmacies. Our ever-expanding network speaks to our client satisfaction. We are proud of our track record of success and aggressive growth supported by exceptional service.

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Secure Provider Portal

PersonalCare's free online provider portal, directprovider.com, allows you to access critical information wherever and whenever you need it. This innovative and secure tool is available with all Coventry Health Care plans and provides direct connection to data management for up-to-date information.

Directprovider.com features include a resource library that includes various forms and medical criteria used to pre-authorize services, review claims status, submit online claim adjustments, review admittance advices and review the status of authorizations or to submit authorization requests.

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