Broker Inquiries

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Contact us with any questions you have or for any materials you need. We are here to help you and appreciate our valued relationship.

Locations

Champaign Office

Coventry Health Care

2110 Fox Drive, Suite A

Champaign IL 61820

1-888-366-6730 (Toll free)

217-366-5410 (Fax)

 

Peoria Office

Coventry Health Care

4507 Sterling Avenue, Suite 205

Peoria IL 61615

1-866-895-7412 (Toll free)

309-687-5570 (Fax)

 

Rockford Office

Coventry Health Care

307 Amphitheater Drive

Rockford IL 61107

1-866-841-8496 (Toll free)

1-866-804-4864 (Fax)

 

Broker Services

Marketing Supplies

Group

Veronica Shoemaker

1-888-366-6730, ext. 8619

vlshoemaker@cvty.com

 

Individual

Matt Albers

1-888-366-6730, ext. 3919

mjalbers@cvty.com

 

Medicare

Karen Bidner

1-888-366-6730, ext. 5430

kmbidner@cvty.com

 

Broker Services

General services questions, claims and billing inquiries, and group/member issues

1-866-285-4896

Monday through Thursday

8:00 a.m. to 6 p.m.

Friday

8:00 a.m. to 5 p.m.

 

Broker Commission Services

Questions regarding commission payments, status, statements, etc.

1-800-438-4029

 

Request More Information

Please use our online form to submit a question or request more information.

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